Clients and work
Named clients
- Al Sabah Services (Basra, Iraq). The AI operating system for a workforce services company: a leadership assistant connected to email and records, daily briefings, dashboards and Arabic document reading.
- Engineering Is Easy (UK). Project management framework training for their delivery team, and an AI operating system pilot.
- AuthorityAI (US). InjuriaTrack, an evidence platform for personal injury law firms, connected to the firms' case management system, with each firm's data kept separate.
- Naturavit (Romania). A marketing dashboard for a natural health brand, delivered with a Romanian agency partner and now running as a monthly service.
Programme and project delivery
- Thales, HiiROC, Tunstall. Patrick delivered programme and project management through Mattis Consulting as a contractor.
Agency partners
- Highbury Innovations (UK). Our engineering partner on construction estimating and automation projects for UK contractors.
- Upper Town Solutions (uppertown.ai). Agency partner. We build automation and integration projects for their clients.
Anonymised projects
White-Label Voice Agent for an AI Automation Agency
AI Automation Agency • Agency Fulfilment
The Challenge
An AI automation agency had sold a voice agent project to their client but didn't have the technical team to build it. The client expected a working system within 4 weeks. The agency needed a delivery partner who could build under their brand, hit the deadline, and produce something they could confidently put their name on.
The Solution: White-Label Voice Agent Build
Mattis Consulting built the complete voice agent under the agency's brand. The system handles inbound calls, qualifies leads with natural conversation, books appointments directly into the client's calendar, and sends confirmation messages via SMS. Built on Vapi with Twilio for telephony, integrated with the client's existing CRM and calendar. The agency stayed client-facing throughout while we handled all technical delivery, testing, and documentation.
The Impact
The agency delivered on time, kept their margin, and now has a referenceable project for future voice agent sales. The end client's front desk went from missing 40% of inbound calls to capturing every one, 24 hours a day.
Key Results
Delivery Time
4 weeks
Missed Calls
40% → 0%
Agency Margin
Preserved in full
Rescuing a Stalled AI Project and Taking It to Production
Software Agency • AI Delivery
The Challenge
A software agency had been building an AI-powered automation system for their client for 3 months. The project was stuck: no acceptance criteria, no error handling, no monitoring, and the client was losing confidence. The agency needed someone to assess what was wrong and get the project across the line.
The Solution: Delivery Audit + Fixed-Scope Rescue
We started with a 7-day delivery audit that identified 14 issues across architecture, error handling, and integration. 6 were blocking production readiness. From there, we ran a fixed-scope rescue: re-scoped with clear acceptance criteria, rebuilt the error handling and monitoring layer, created a testable UAT plan, and delivered a full handover pack with runbook and documentation.
The Impact
The project went from stalled to production-ready in 6 weeks. The client signed off UAT on the first pass without a single re-test. The agency retained the relationship and has since referred two more projects.
Key Results
Issues Found
14 (6 blocking)
Time to Production
6 weeks
UAT Result
First-pass sign-off
Automated SMS Reminders for Multi-Clinic Dental Groups
Multi-Clinic Dental Group • Healthcare
The Challenge
High no-shows and late cancellations adding admin load for front desks, with risks of cross-tenant data leakage across multiple clinics.
The Solution: Clinic-Branded SMS Reminder Service
An automated SMS reminder service pulling appointment context from Core Practice, sending clinic-branded reminders via Twilio. Each clinic runs its own reminder rules while the platform handles delivery, retries, opt-out compliance, and full audit trail.
The Impact
Reminders are accurate, tenant-scoped, and resilient to failures with full traceability. Clinics get fewer manual tasks, patients get consistent prompts, and the group gains a scalable foundation for additional locations.
Key Results
Admin Tasks
Significantly reduced
Patient Prompts
Consistent & reliable
Scalability
Multi-location ready
Revolutionising Recruitment with AI Precision
Recruitment Agency • HR Technology
The Challenge
Time-consuming candidate matching process taking 3-4 hours per applicant, risking loss of top talent to competitors.
The Solution: YourBestCandidate.AI
An AI-driven tool that analyses candidate profiles against job criteria in moments, featuring precision matching beyond keyword matching, understanding nuances of job descriptions for skills, experience, and cultural fit.
The Impact
Recruitment agents could process in one hour what previously took an entire day, freeing up time for strategic activities while improving placement quality and client satisfaction.
Key Results
Processing Time
20 seconds - 1 minute
Efficiency Gain
1 day → 1 hour
Quality of Hire
Increased significantly